Best Medical Alert Systems

As a medical examiner investigator, you know that falls and other medical emergencies are common occurrences among aging adults. Medical alert systems can provide peace of mind by connecting you with help 24/7 in the event of an emergency. These systems typically consist of a wearable device that the user can press to call for help, as well as a monitoring center that is staffed by trained professionals.

Based on my experience as a medical examiner investigator, I know that elderly adults are more likely to die in their bathrooms than in any other room in their homes. This is because the bathroom is the room we use most often, especially in the morning. Our investigations have shown that a significant number of cardiac events occur while people are sitting on the toilet.

Why Elderly Adults are More Likely to Die in Their Bathrooms

• They may be more likely to have a fall in the bathroom, which can lead to serious injuries or death.
• They may be more likely to have a heart attack or stroke while sitting on the toilet, as this is a position that puts strain on the heart.
• They may be more likely to experience a medical emergency while they are alone in the bathroom, and there is no one to help them.

Things You can do to Reduce Your Risk of Dying in the Bathroom

• Install grab bars in the shower and around the toilet.
• Use a raised toilet seat.
• Keep a cordless phone or medical alert device in the bathroom.
• Have someone check on you regularly, especially if you live alone.

It is also important to be aware of the signs of a heart attack or stroke and to call 911 immediately if you experience any of these symptoms.

Importance of Medical Alert Systems

Medical alert systems are devices that can provide peace of mind for people who are concerned about their safety in the event of a fall or other medical emergency. These systems typically consist of a wearable device that the user can press to call for help, as well as a monitoring center that is staffed by trained professionals.

There are many benefits to using a medical alert system, including:

• Peace of mind: Knowing that help is just a button press away can give people with disabilities or chronic health conditions peace of mind, allowing them to live more independently.
• Faster response time: Medical alert systems can provide a faster response time than calling 911 on your own. This is because the monitoring center is staffed by professionals who are trained to assess the situation and dispatch help quickly.
• Reduced risk of injury: Medical alert systems can help to reduce the risk of injury by allowing people to call for help immediately if they fall or experience another medical emergency.
• Increased independence: Medical alert systems can help people to maintain their independence by allowing them to stay in their homes longer.
• Reduced caregiver burden: Medical alert systems can help to reduce the burden on caregivers by providing peace of mind and allowing them to focus on other tasks.

If you are considering using a medical alert system, there are a few things you should keep in mind:

• The type of system: There are many different types of medical alert systems available, so it is important to choose one that is right for your needs. Some systems are wearable, while others are installed in the home.
• The features: Some medical alert systems have additional features, such as fall detection or medication reminders. Consider which features are important to you.
• The cost: Medical alert systems can range in price from a few dollars a month to several hundred dollars a month. It is important to compare prices before you make a decision.

If you are concerned about your safety or the safety of a loved one, a medical alert system can be a valuable tool. Talk to your doctor or a medical alert company to learn more about the different options available.

What is Medical Alert Systems

These are medical alert companies that provide a way for seniors to get immediate help during a medical emergency that requires medical assistance or medical personnel. They offer devices such as pendants, wristbands, and in-home portable devices that are monitored by certified medical operators.

Many of them have different features and advanced features that may or may not cost extra money. This is very important in our retirement years because no one wants to pay for extra services that they don’t need.

However, you still want the very best device and service at a reasonable monthly payment. So I did some research, as I often used to do in investigations, and found the best medical alert options for elderly adults in their retirement years.

Upon conducting this research, I found that some of the companies actually give you the device for free and you just have to pay the monthly monitoring fee.

How great is that? It’s huge, right?

Most of the companies are similar. They all notify emergency medical personnel when you require immediate medical attention. And most of the devices will work at home or on the go.

Of course, if you want your medical alert device to work in both situations then the monthly payments will be slightly higher. And if you want your device to work only when at home, then the monthly payments will be lower. So you get to choose the device that better fits your needs or the needs of your parents for future emergency situations.

How Do Medical Alert Systems Work

When the user presses the button on the wearable device, it sends a signal to the monitoring center. The monitoring center then contacts the user to see what is wrong and, if necessary, dispatches emergency services.

Most mobile alert systems are equipped with GPS tracking software even when you’re at home or away. So if you’re working outside in your garden these devices will still locate your current location.  Of course, provided you have cellular towers nearby.

These devices and companies provide real-time monitoring services and location tracking for emergencies. When you have an emergency, simply press the button on your pendant around your neck or portable device and that information and location will be sent to the mobile help emergency operators. These companies will provide monitoring and notification services for you (24) hours per day and (7) days a week.

Once contact is made the operator will establish communication with you and assess the situation. Then the operator will contact an ambulance, family member, neighbor, or whoever is listed as the emergency contact in your files.

Also, you want to ensure the company is accredited, has quality ratings, and has certified monitoring operators.

In most instances, the companies may loan you the equipment and allow you to download it to your smartphone or purchase it through a retail or online store.  Just remember if you are using a smartphone app, you must be within the range of a cellular network.

Payments and Return Policy

With most companies, you will be required to sign a multi-year contract for the term of services. However, I did find top-rated companies that don’t require a long-term contract.  Most company’s policies state you can cancel the services at any time by calling their toll-free numbers. But if you do cancel, be sure to return all of the systems equipment, and accessories as soon as possible. If you don’t, this will be at your expense until the company receives the equipment to prorate your bill. Remember, always thoroughly read your contract and have a relative read the contract with you to understand the payments and return policies.

Medical Alert Systems: False Alarms

As a Medical Examiner Forensic Investigator with over 25 years of experience in law enforcement, I know that false alarms are a common occurrence with medical alert systems. They can happen at any time, day or night. For example, you might accidentally press the button on your pendant while getting up in the middle of the night and tripping over something on the floor.

When a false alarm occurs, the operators will contact you first to assess the situation. If they determine that you need help, they will then dispatch emergency medical personnel. However, if the alarm is determined to be false, you will not be charged for the ambulance ride.

Medical Alert Systems: Tips to Help Prevent False Alarms

Make sure the button on your pendant is easy to reach, but not so easy that you might accidentally press it.

• Avoid wearing the pendant around your neck while you sleep.
• Test the pendant regularly to make sure it is working properly.
• If you do accidentally set off a false alarm, don’t worry. The operators will be able to quickly determine that it is a false alarm and no one will be harmed.

Types Of Medical Alert Systems

There are two main types of medical alert systems:

• In-home systems: These systems are installed in the user’s home and typically include a base station and a wearable device. The base station is connected to a landline or cellular network, and the wearable device sends a signal to the base station when the user presses the button.
• Portable systems: These systems are not installed in the user’s home and can be taken with them wherever they go. They typically include a wearable device and a cellular connection.

There are several types of medical alert systems to choose from, and the best option for you will depend on your individual needs and preferences. You may want a portable device, such as a pendant or bracelet, that you can wear with you at all times. This is a good option if you are concerned about falling or having a medical emergency outside of your home.

Alternatively, you may prefer a stationary device that is installed in a specific location in your home, such as the bathroom or bedroom. This is a good option if you are mostly concerned about falls or medical emergencies that occur within your home.

However, it is important to keep in mind the range of the device when choosing a stationary option. If you fall in the hallway, for example, a portable device that is sitting on the kitchen counter may not be able to reach you if you are outside of its range.

Ultimately, the best way to choose a medical alert system is to talk to your doctor or a medical alert company. They can help you assess your needs and recommend the best system for you.

Medical Alert Systems: Guardian

According to the most recent information, this company is ranked the #1 rated medical alert system in the nation. But why? And what makes them the best medical alert company?

Well, they offer a Classic Guardian device for an in-home landline with up to 1,300 feet from the main base.  Next, is the Home Guardian with no landline required (wireless). The Home Guardian device is equipped with time, temperature display, and Fall Detection capabilities.

In addition, this company offers 2-types of on-the-go devices. The first is the Mobile Guardian which is GPS-enabled and can be used at home or on the go. The second is the Active Guardian which can be used inside and outside with an all-in-one medical alert system with GPS, WiFi, and optional Fall Detection capabilities. Below is a list of great features such as:

Features of Guardian Medical Alert Systems

• Free equipment
• Free activation
• Free shipping
• Free Lock Box and Extra Button (for annual subscriptions and new customers)
• Monthly service is 29.95-49.95 USD
• 1 month free
• No long-term contracts required
• Lifetime warranty
• Range from the base Station is 1300 feet
• Fall Detection (Optional add-on)
• CSAA Five Diamond certified monitoring centers (open 24 hrs/7 days a week)
• Bilingual support
• Medical Alert Services to Canada
• BBB Accredited
• Contact: 855-283-1029
• Website: medicalguardian.com
• Rating score 9.5

The pros are that you may cancel Medical Guardian services at any time without penalties, no long-term contracts, low monthly payments, and free equipment. Also, if you purchase a second pendant for your spouse the company will monitor this medical alert device for free.

Another thing about this company that was impressive was the 9000+ reviews.  Many of the reviews were positive about the services and customer support personnel.

Medical Alert Systems: LifeStation

This company has been in business for 42 years and helps seniors live an independent lifestyle. The in-home landline is 19.95 USD per month and the in-home cellular is 26.95 USD per month and the Mobile with GPS is 34.95 USD per month.

• No long-term contracts
• Works with Amazon Alexa
• 30-day money-back guarantee
• Free equipment
• Free Activation
• Waterproof alert button
• Five-day battery for mobile system
• Free Spousal Monitoring
• 3.99 USD per month for 2nd help button
• 1000-foot range from the base station
• System warranty
• Monthly service is 19.95-34.95 USD
• Multiple Plan Options
• Website: www.lifestation.com
• 5 Diamond certified medical monitoring center
• BBB Accredited
• Rating score 8.4

The pros of this company are low monthly payments, multiple plans, free equipment, no long-term contracts, works with Amazon Alexa, and over 2000 reviews.

The con is the second help button is not monitored for free.  There is an extra 3.99 USD per month to do so.

Medical Alert Systems: Lively Mobile

This mobile alert system is advertised as having the fastest call response and most reliable coverage. But so do some of the other alert systems. But it does have some features that are very beneficial to you during a medical emergency and it’s easy on the wallet.

• Small waterproof design and easy to carry (up to 3ft)
• Wireless (no landline needed)
• Long-lasting battery life
• May offer 20% off monthly services
• May offer the first month free when purchased at Best Buy, Rite Aid, or Walmart
• Monthly service is 24.99 USD
• Fall detection option
• Amplified 2-way voice communication
• Contact: 1-800-650-6629
• Website: www.greatcall.com

As you can see this device has several pros, but there is one con that stood out.  It states that the fall detection option feature may not always be accurate. But it is available for an extra price. But if you or your elderly parents are having issues with staying steady on their feet, then it is important to have this fall detection feature even if it’s not reliable 100% of the time. Again, remember these are your parents and you must take reasonable steps to care for them.

Medical Alert Systems: Mobile Help

This mobile alert device extends beyond the home. You can continue to take walks, go shopping and travel with this small device.

• Wireless
• Free equipment to use
• Free shipping
• Free lockbox
• FDA registered company
• Fall Detection Option
• One-time 49.95 activation fee
• From 19.95 USD
• BBB Accredited
• Contact: 1-800-920-9414
• Website: www.MobileHelp.com
• Rating Score 9.4

This device has several pros that stand out from the competition. It’s free and the shipping is also free. The monthly service can be as low as 19.95 USD depending on the plan and terms of service.

The con is paying an activation fee of 49.95 USD typically when many of the other companies are charging nothing for activation.

Medical Alert Systems: Medical Alert

This company is the nation’s largest independent provider of emergency response systems. They will notify medical, fire, or the police in the event of an emergency. However, this is a home landline system only.

• Free Activation
• Free equipment
• Fall Detection feature (optional additional fees)
• Requires an annual rate plan
• Waterproof pendant or wristband for the shower
• BBC accredited (Better Business Bureau)
• Consumers Affairs Accredited
• From 19.99 USD monthly
• Contact: 1-877-276-1640
• Website: www.MedicalAlert.com
• Rating score 7.4

The pros of this company are no activation fee and free equipment and offers two gifts. These free items are a locking key box and a 2nd emergency medical button. However, the con is you are required to sign up for an annual rate plan.

This could become problematic only if you need to cancel before the twelve months. Therefore, the company may charge you an early cancellation fee and require you to pay for the remaining contract months. If you choose this company, do your due diligence and check your contract thoroughly.

Medical Alert Systems: Life Alert

This company is probably the most familiar with the famous commercial tagline, ” Help! I’ve fallen and I can’t get up”. This commercial repeatedly played on our televisions during the daytime and nighttime hours for a very long time.

Medical Alert Systems: Features of Life Alert

• Lightweight device
• Waterproof device for the shower
• Shower help button
• Wireless for at home or on the go
• Home invasion emergencies
• Fall detection feature (optional)
• Free use of equipment
• Free shipping
• Batteries last up to (10) years
• BBB Accredited
• Consumer Affairs Accredited
• CSAA Accredited (Central Station Alarm Association)
• Full refund guarantee
• Contact: 1-800-456-0859
• Website: www.lifealert.com
• Monthly price: from 49.95 to 89.95 USD
• Requires a (3) year contract
• Rating score 2.1

According to Life Alert’s website, it claims to save a life every 11 minutes. Life Alert has many good benefits such as free use of equipment with a subscription, a shower help button, and a battery that lasts up to (10) years. It also has a back battery that lasts up to (72) hours for the signature main unit. The pendant has a range of 800 feet and can be worn as a necklace or wristband. You can even summon the police during a home invasion or the fire department during a fire.

Even though this medical alert system is very popular there are some cons when comparing it to other companies. Such as the requirement of a (3) year contract, activation fee, higher monthly payments, and low rating score.

I think signing a 3-year contract can become problematic if you don’t like their service and want to cancel prior to the contract terms.

Summary

As you can see, the medical alert companies listed above are all similar in that they offer 24/7 emergency medical monitoring and fall detection as an additional option for an extra monthly fee of about 10.99 USD.

To help you make a decision, consider what is most important to you. Do you want the lowest monthly price? A device that you can take with you on the go? Fall detection? 24/7 monitoring?

If you are not home alone at certain times of the day or night, you may not need 24/7 monitoring. This could lower your monthly payments.

However, if you live in a rural area, you will need a good cellular connection for a wireless device. If you don’t, a landline may be a better option for you.

These are just a few things to consider before signing a contract.

Conclusion:

In conclusion, my top two recommendations for medical alert systems in 2023 are Mobile Guardian and LifeStation. Here are some of the standout features of each system:

Mobile Guardian

• No long-term contracts *
• Free equipment and activation *
• Low monthly payments
• 1300 feet base range
• Free 2nd help button
• Highest rating

LifeStation

• Free equipment and activation
• No long-term contracts
• 30-day money-back guarantee
• Long battery life
• Works with Amazon Alexa

Ultimately, the best medical alert system for you will depend on your individual needs and preferences. Consider the features that are most important to you, such as the monthly cost, the range of the device, and the features that are included.

Thank you all for reading this important article and please leave a comment below and subscribe. Also, to read my article on high blood pressure, click here.

Visit my website on how to become a crime scene investigator.

Thanks again,
W. McCain​